All About Inquiries

Where can I order a cake?

You can place your order by filling out the inquiry form on here and I’ll get back to you as soon as possible. All inquiries will be responded from Monday-Friday.

How long in advance should I place my order?

Please inquire a minimum of 2 week in advanced and with gladness, 1 month to prevent such disappointments.  

There is a 15% charge for rush orders or short notice orders, so make sure you remember your special date!

Do you deliver?

We deliver our cakes to Canggu, Umalas, Seminyak and Denpasar with delivery fees depending on location from Monday - Saturday. Other than that, you may pick up your cake in Pererenan or we will advice you for alternative Pick Up methods available here in Bali.

Any cake damages are not responsible after it is being handed to your driver.

How much is it for a cake?

It depends on the size of the cake you’d like. We provide a few selection of sizes to suite your needs, you may inquire for a cake first with your required servings.  

Do you accept custom design?

I do! However, please be informed that for designs other than flowers, succulents, and ocean, there will be an extra charge with an early notice.

Do you have a store that I can visit?

No, sorry. Everything is done online. But, after your order is complete, you are welcome to pick it up at our sister company, Kinoa Clean Eating, Pererenan, Canggu.

Do you do wedding cakes?

Yes, of course! I also offer taste testing beforehand. Please fill out the form on my website and I’ll assist you further.

Can I do taste testing?

Yes we offer taste testing by appointment. Shoot us an email at sweetness@thymeandcaramel.com with the subject 'Taste Testing Appointment' and we will let you know all the details.


Cakes

Where do I keep the Cake?

Cakes that are going to be served the same day do not need refrigeration. Otherwise, pull it out of the fridge 1 - 2 hours before serving. With this, everyone can enjoy the cake at its best.

How long does a cake last?

Since the cake is all natural and vegan, it is advised to be consumed within 3 - 4 days.


Workshop

Do you open the workshop for adults?

Unfortunately not at the moment. My workshop is only open for kids age 8 to 15 as I want to focus on empowering and working together with the young generation. I’ll definitely do adult classes in the future. Stay tuned! ;)


Still need more sweet answers?

Leave us an email here.